terms + conditions

kate grenier’s products are designed + handmade in the usa, our goal is to create personal pieces that will add an unexpected and exciting element of creatitiviy to your home or wherever you decide to enjoy our work.

SATISFACTION GUARANTEE our highest priority at kate grenier designs is to build and design the perfect piece for our customers as well as long-term relationships based on trust and belief in our work. if you are not completely satisfied with your purchase please don’t hesitate to contact us so we can make things right. all items are handmade and thus slightimperfections may occur.

AS ALWAYS, SHIPPING IS ON US! (retail orders within the United States only) orders will go out within one week (but usually within one day) of placing them, should you desire the order sooner please contact us for shipping options. orders will go out either USPS or UPS ground. please contact us if you would like a shipping quote outside of the United States. cost is generally around $15 for 1-2 six-packs.

RETURN POLICY kate grenier designs is happy to give a refund, exchange or credit for any items that you do not find satisfactory. returns must be made within 30 days of shipping, s+h will not be refunded except in the unlikely event that the merchandise is defective or damanged due to manufacturing. items must be returned in the same condition as when received. returns are not accepted on custom designed pieces unless they arrive damaged or containing problems within the design. please email or call us for return information and authorization.

CANCELLATION POLICY should you desire to cancel an order placed with us online, you may contact us via phone or email. we will make every effort to cancel your order but nothing is gaurenteed after the order has been placed.

LOCAL + GREEN we use all recycled bottle caps for our products and our product is made in the USA - and we prould of it!

kate grenier maintains this site for your personal enjoyment and communication. please feel free to browse. you may download material displayed on this site for non-commercial and personal use only provided you also retail all copyright and other propriety notices contained in the materials. you may not distribute, modify, transmit, reuse, report or use the contens of this site for commercial purposes without permission from kate grenier designs.